Our Privacy Policy
Last Updated: Jun 4, 2024
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We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number
- Location Information, including general location data
- Protected Classifications and Other Personal Characteristics, including age and sex, gender, or gender identity
- Inferences from Other Data, including inferences created from other personal information collected
Browser Cookies
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.Information from other sources
We may collect personal information about you from third-party sources, including Other consumers (e.g., referrals) and Retail Partners.
The categories of information we may collect include:
Other consumers (e.g., referrals)
- Personal Identifiers, including Name, Email address, and Postal address
- Commercial Information, including Purchases
- Inferences from Other Data, including Inferences created from other personal information collected
Retail Partners
- Personal Identifiers, including Name, Postal address, Telephone number, and Online Identifiers
- Commercial Information, including Purchases
- Location Information, including General location data
- Inferences from Other Data, including Inferences created from other personal information collected
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity | We delete or anonymize data concerning your use of our website within 10 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number, Bank or other financial account number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 10 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number, Purchases | We keep customer feedback and correspondence with our customer service for up to 10 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Inferences created from other personal information collected | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases, General location data, Age, Sex, gender, or gender identity, Inferences created from other personal information collected | We retain review, survey, and feedback data for up to 10 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We retain records related to privacy requests as long as necessary to comply with our legal obligations. |
| Data we collect for security purposes, including Name, Email address, Online Identifiers | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Analyzing Data
- Conducting Surveys
- Creating Customer Profiles
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving our Products & Services
- Internal Business Operations
- Managing Event & Guest Data
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Sending Promotional Communications
- Tracking Purchases & Customer Data
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Business Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Contractors, Customer Support Tools, Governance, Risk & Compliance Software, Payment Processors, and Sales & Marketing Tools | Ad Networks, Commerce Software Tools, Data Analytics Providers, Data Cooperative, Sales & Marketing Tools, and Shipping Services |
| Internet Activity | Collaboration & Productivity Tools, Commerce Software Tools, Contractors, Payment Processors, and Sales & Marketing Tools | Ad Networks, Data Analytics Providers, and Data Cooperative |
| Commercial Information | Business Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Contractors, Customer Support Tools, Payment Processors, and Sales & Marketing Tools | Ad Networks, Commerce Software Tools, Data Cooperative, and Payment Processors |
| Financial Information | Business Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Contractors, Customer Support Tools, Payment Processors, and Sales & Marketing Tools | Commerce Software Tools and Payment Processors |
| Location Information | Business Operations Tool, Commerce Software Tools, Contractors, and Sales & Marketing Tools | Ad Networks, Data Analytics Providers, and Data Cooperative |
| Protected Classifications and Other Personal Characteristics | Customer Support Tools | None |
| Inferences from Other Data | Business Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Contractors, Customer Support Tools, Data Analytics Providers, and Sales & Marketing Tools | Ad Networks, Commerce Software Tools, Data Analytics Providers, Data Cooperative, and Sales & Marketing Tools |
If you are a non US resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a non US resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred to other countries, including to Canada and the United States.
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